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Satisfaction guaranteed.

We stand behind all the medical care and advice we provide. If you aren't happy with the service we offer a 100% satisfaction guarantee and refund policy. Same day turnaround during business hours guaranteed.

You don't need insurance.

You don't need insurance to use GoodMDs and the visit fee you see is the full price. We do NOT share or sell personal medical information.
Frequently asked questions
What would you like to know?

Still have questions? We've got answers. Email us or give us a call.

  • 1. What Is GoodMDs.Com?

    Our service uses technology to bridge the gap between the internet and an in-person doctor visit for most medical issues. Our platform is designed to make quality healthcare accessible and convenient for patients.

  • 2. Do I Still Need A Doctor?

    GoodMDs.com is not a substitute for a doctor’s visit. We are committed to providing sound medical care based on the information that you provide. For emergency situations, we recommend that you visit a physician.

  • 3. Is My Information Secure?

    Our platform is fully HIPAA compliant, your data is encrypted to keep your records safe and secure.

    Labs and X-ray reports are always sent via a secured route.

  • 4. How Do I Use GoodMDs.Com?

    You answer health questions online from your smartphone or computer, one of our licensed medical provider will review and if it’s safe to they will send you treatment for minor illness, prescriptions refills & affordable Lab tests.

  • 5. How Do I Know It’s Really A Medical Practitioner?

    GoodMDs.com works exclusively with board certified doctors who are required to complete background checks along with a screening test. We are committed to delivering the highest quality of care.

  • 6. How Do I Know My Case Has Been Received?

    You will receive an email notification confirming that your case has been received and an email notification when your prescription is ready to be picked up at your pharmacy.